Policies

SublunarInspirations.com will be referred to as “The Site” on this page

Handmade Item Disclaimer:

A majority of the items listed for sale on the Site are handmade; Due to this, there may be some small imperfections in workmanship. We will post as many pictures as possible to ensure that you know what you will receive.  We promise to never leave a structural imperfection in an item. Imperfections in appearance are what makes handmade items one of a kind, and guarantees no one else will own the same item. 

ALL HANDMADE ITEMS ARE NON-RETURNABLE. NO EXCEPTIONS.

By purchasing a handmade item from the Site, you certify that you have fully read and understand the above disclaimer on handmade items.

Privacy policy:

This Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from The Site. This policy should be read in full before using our site. You can also find information on returns, exchanges, comments, complaints and more below.

If you visit or shop within SublunarInspirations.com , you accept all conditions and policies on this page. Please read them carefully. ​

What Personal Data We Collect and Why We Collect It:

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect device Information using the following technologies:

– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information” and we promise to try our best to keep this info safe 24/7.

When we talk about “Personal Information” in this Policy, we are talking both about Device Information and Order Information.

How do we use your personal information?:

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing Your Personal Information:

We share your Personal Information FEW with third parties to help us use your Personal Information, as described above. For example, we use WooCommerce to power our online store–you can read more about how WooCommerce (run by Automattic) uses your Personal Information here: https://automattic.com/privacy/. We also use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here:https://tools.google.com/dlpage/gaoptout.

Embedded Content From Other Websites:

Articles on the Site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

What Data Breach Procedures We Have In Place:

All pages on the Site are secured using a valid SSL certificate (HTTPS in the browser bar). This encrypts all information being passed through the server. In the rare event of a data breach, we will temporarily close the store and remove it from the server while we repair the breach and install protocols to ensure it never happens again. If you suspect your information has been stolen DO NOT WAIT, please contact us (and your financial institution) immediately.

Do Not Track:

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Data Retention:

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Copyright:

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the sole property of Sublunar Inspirations or its content suppliers and is protected by international copyright laws. The compilation of all content on this site is the exclusive property of Sublunar Inspirations, with copyright authorship for this collection by Sublunar Inspirations, and is always protected by international copyright laws.

Trade Marks:

Sublunar Inspirations’ trademarks and trade dress may not be used in connection with any product or service that doesn’t belong to Sublunar Inspirations, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Sublunar Inspirations. All other trademarks not owned by Sublunar Inspirations or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Sublunar Inspirations or its subsidiaries.

Licence and Site Access:

Sublunar Inspirations grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Sublunar Inspirations. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Sublunar Inspirations. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Sublunar Inspirations and our associates without express written consent. You may not use any meta tags or any other “hidden text” utilizing Sublunar Inspirations’ name or trademarks without the express written consent of Sublunar Inspirations. Any unauthorized use terminates the permission or license granted by Sublunar Inspirations. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Sublunar Inspirations so long as the link does not portray Sublunar Inspirations, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Sublunar Inspirations logo or other proprietary graphic or trademark as part of the link without express written permission.

Age Restriction:

This Site is intended to ONLY be used by adults over the age of 18. If the legal tobacco consumption age is OVER 18 in your country, this site is to ONLY be used by adults over the legal consumption age.

New Item Return Policy:

If for some reason you are unhappy with your NEW ITEM purchase from the Site, please contact us immediately to determine your return eligibility.

If the NEW item is in its exact original retail condition AND you have proof of purchase, within 7 days of purchase you are eligible for a full refund minus shipping costs. After the 7 day return period, return eligibility is the sole decision of any employee at Sublunar Inspirations. We reserve the right to refuse any return after SEVEN DAYS. 

Without proof of purchase NO REFUND  will be made. 

Changes to This Policy:

We may update this policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Electronic Communications:

When you visit the Site or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail, phone or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Contact us:

For more information about our privacy practices, if you have questions, or if you would like to make a complaint; Please contact us by e-mail at SublunarInspirations@gmail.com or by calling US +1 (865) 361-8161.